Privacy Policy
Last updated: 22 July 2026
Exordium ("we", "us", "our") operates this website. This policy explains what information we collect, how we use it, and your rights regarding that information.
Information We Collect
When you place an order or contact us, we may collect:
- Your name, email address, and phone number
- Your delivery address
- Order details (items purchased, order value)
- Payment method used (we do not store your card or M-Pesa details directly — these are processed securely by our payment providers)
How We Use Your Information
- To process and deliver your orders
- To communicate with you about your order status
- To respond to enquiries sent via email or WhatsApp
- To improve our website and product offering
How We Store Your Information
Order and customer information is stored securely using Supabase, a cloud database provider. We take reasonable technical measures to protect your data from unauthorized access.
Cookies and Local Storage
We use your browser's local storage to remember items in your shopping cart between visits. This information stays on your device and is not shared with third parties.
Third-Party Services
We use third-party providers to operate this website and process payments, including Supabase (data storage), Stripe (card payments), and Safaricom M-Pesa (mobile payments). These providers have their own privacy policies governing how they handle your information.
Your Rights
Under the Kenya Data Protection Act, 2019, you have the right to access, correct, or request deletion of your personal information. To make such a request, contact us using the details below.
Contact Us
If you have questions about this policy or how your data is handled, contact us at exordiumltd@gmail.com.